Customers will notice the difference.
Before sitting down to eat, much less being served, diners take in their surroundings when they enter a restaurant. It could be their first visit or their hundredth, they could be looking for a nice family dinner or a quick and satisfying bite to eat on the go; However, beyond the decoration, these guests will notice something much more important: cleanliness. Some customers make it a point to visit the bathroom before sitting down to order. If the facility fails the white glove test, the restaurant loses a potential sale.
Cleanliness can make or break a restaurant’s reputation, yet little time is generally spent training restaurant employees on proper cleaning methods, and few establishments hire commercial cleaning companies because they don’t realize the benefit to it. can provide.
Hired as servers, cooks, hosts, and hostesses, employees are expected to know how to clean. Cleaning becomes something employers pass off as general knowledge, something everyone should know how to do because everyone has had cleaning experience to some degree.
But what if someone’s job was to clean and they were specifically trained to deep clean, know how to inspect their areas and do the best job possible? Imagine that person was trained to know the difference between various cleaning products, which ones work best, and how to use them correctly to get their full benefits.
They are not things that the chef or kitchen staff are trained to excel at. And besides, why pay high wages to someone to do a job for which they are not qualified? Does it make sense to have a hostess, who is apparently hired for her social skills and her ability to make the customer feel valued, go completely against her personality type to become a customer-oriented cleaner? details? The result will be a dissatisfied employee and unsatisfactory housekeeping.
Guests don’t want to know about your work budget. They don’t care that you are trying to save money by multitasking your employees. They want more than great food – they want a memorable dining experience! You can’t give them that without the confidence that your restaurant’s cleanliness is top notch.
Commercial cleaners make it their job to deep clean (after all, that’s what they’re there for, not to serve food or drinks). They see cleaning as a multifaceted task. The establishment should not only look clean, but also smell fresh and be free of germs. No ghostly stains, no trace of cooking oil, just the kind of coolness your grandmother used to get from letting the breeze flow through her gingham drapes.
And let’s not forget the food critics.
Points are immediately removed if your restaurant isn’t up to scratch, and that always includes cleaning.
We are taught from a young age that it is okay to ask for help, and then we have to relearn it later in life. It is typical to expect a lot from an employee, even at minimum wage, and high turnover rates are also typical, especially in the restaurant business, which of course leads to spending more money hiring and training new employees. . Restaurant managers can mop them up, but each time that will mean biting off more than they can chew.