Apple products, such as the Apple iPod, iPhone, and even the Apple iPad, are known for their durability, as well as the stability of their operating systems and processors. But there are times when you will experience problems or failures with these products. It’s not unusual to hear people talk about or report iPad issues or even iPhone issues. But who do you call if you experience a frozen iPad or cracked iPhone LCD screen? No shipping required, we’ve listed the most important phone numbers and contact information to keep for reliable Apple 911.
1. Get an official Apple expert to talk to you. The best way to get your Apple product serviced is, of course, to head to your nearest Apple service center, where your iPad or iPhone can be serviced by qualified technicians. Just visit apple.com/support and click the product you want help with. You can even get help from an Apple expert by clicking the “Apple Expert” box. You’ll need to provide your Apple ID, list your iPad or iPhone issues, contact information and the best time to call, and an Apple expert will get back to you right away.
2. Take advantage of their free phone support. All customers or purchasers of Apple products (Mac, iPod, iPhone, and iPad) are eligible to receive free phone support for up to 90 days from the date of purchase. Apple iPod owners are allowed one support incident per unit, while Mac, iPhone, and iPad users are allowed unlimited incidents. You can contact US support for iPod, Mac, and iPad by calling 1-800-APL-CARE (1-800-275-2273), while you can contact US support for iPhone by calling 1 -800-MY-IPHONE (1-800-694-7466). Canadian residents can call 1-800-263-3394. There are also support numbers listed for worldwide technical support on the Apple website.
3. Use Apple Service Assistant. Apple has made things easy for all of its customers with its special service assistant. By clicking “Service Assistant”, you can use Apple’s Service Assistant to determine if your product is still under warranty or under an Apple Care plan. You can do this by typing in the serial number of the Apple iPod, iPad, or iPhone you own. From there, you can also search for the nearest available Apple service center or even search for the contact details of Apple support teams around the world.
4. Check blogs and websites dedicated to Apple products. If you’re experiencing minor issues with your iPod, iPhone, or iPad, you may be able to find solutions and help online. There are many bloggers posting different ways to reset your iPad or restore your iPhone if you are experiencing iPhone or iPad issues. Some sites even teach you how to change your iPad’s battery and hard drive or how to take apart an Apple iPad. It’s always best to look online and see if you can resolve your iPad or iPhone issues before sending your Apple product to a repair center.
There is no need to worry if your iPad crashes suddenly or you experience iPhone issues. First try looking for solutions online before deciding to contact the Apple support numbers listed above.