You could use an extra pair of hands to help you when you are busier than ever as your business grows rapidly by the day. That’s when you hear about using a virtual assistant. In this post, we’ll talk about some important things you need to know about hiring a virtual assistant for your business.
What are virtual assistants / employees?
Virtual assistants / employees are highly trained professionals who offer business solution services online or off-site. This can consist of people (working from home) or a team / company working off-site, meaning they are not physically present in your office but work remotely. They specialize in providing a large list of services like social media management, social media marketing, internet marketing, accounting / bookkeeping, software development, search engine optimization, website design / development / management, service customer, sales, order processing, invoice creation. , Email Marketing, Email Handling, Data Entry, Lead Generation, and to name a few.
What can be outsourced to a virtual assistant?
Now that you have a clear understanding of what a virtual assistant is, let’s talk about what kind of tasks / work you can assign to your virtual assistant.
Administrative support
Businesses need a good administrative support assistant. Your virtual assistant can handle your business emails, schedule appointments, enter data, transcribe, keep accounts, and manage business correspondence. You can also ask them to take care of other projects that you don’t want to handle. You will be glad to know that most virtual assistants are MS Office application experts and are quite computer-friendly, making them the masters of their domain.
Online research
Your virtual assistant could be the best person for research-related jobs. As mentioned above they are pretty good at apps and computers, they will make sure the data collected is accurate and presentable. They are experts in Microsoft Excel and will make your database look clear and understandable. Before submitting any online research assignment to your virtual assistant, be sure to send clear instructions about the job.
Travel research
Since virtual assistants are knowledgeable about the growing number of travel search tools on the web, they could be the best resource for booking flights, finding hotels, and planning itineraries for both business and pleasure. Once you have your virtual assistant on your trip planning task, just sit back and relax, he / she will take care of everything that needs to be solved to make your trip hassle free, they can also deal with navigation problems time zones when booking or looking for international travel options.
Social media management
Maintaining social media posts and other social media activities is time consuming, especially for those who think that “time is money.” Every business needs to have a social media plan to increase awareness among people about their business. Right now, your virtual assistant is the best asset you can use to pay attention to the maintenance of social media posts (content provided by you) and other social media activities, including marketing, and you can use your time to other income-generating projects. A virtual employee can take care of your business page from Facebook, Twitter, LinkedIn and other social media platforms you use, can monitor and engage users, and can help you build your network.
Online marketing
Since they are available virtually, virtual employees / assistants could help you build a great business with the help of internet marketing. They can deal with all areas of internet / digital marketing. This would include social media marketing, search engine optimization, email campaigns, assistance with any marketing campaign and tracking its success, blogging (content provided by you), removing your email addresses to ensure that Make sure the email list you have is error-free. and much more.
Website development
They are all experts in the areas of the services they provide. Web development is one of the tasks that you can outsource to your Virtual Assistant. You will find many online portals where many virtual assistants specialize in web design and management using online tools like WordPress, Magento, etc. They are also great for creating templates manually and coding a completely new website for your business.
Customer service
The majority of satisfied customers is the key to any successful business. Customer service plays an important role in the success of any business and for a busy entrepreneur, customer service is a big task to outsource to your virtual employee. You can forward your calls and emails to your virtual employee and they will take care of any incoming inquiries. Companies like Ring Central have made it easy to transfer calls to any desired location, which is a great option for any small business. In addition to that, your virtual employee can also handle any follow-up calls if required.
Basically, your virtual assistant can handle all the administrative tasks that do not require physical presence.